Service Overview
Maintenance means keeping your site secure and current without disrupting what's already working for your visitors. A site that is left alone slowly falls behind, software ages, forms break, and small issues turn into outages. We keep your site updated, backed up, and monitored so problems are caught before your visitors notice, and we handle content changes, new pages, and seasonal updates on a predictable schedule.
Benefits With Our Service
- Regular software, plugin, and security updates.
- Scheduled offsite backups.
- Uptime and performance monitoring.
- Content edits and new page additions.
- Broken link and form checks.
- Security hardening and spam protection.
- Monthly summary of work completed.
- Priority response if something goes down.
Web Development Packages
$499
One-page or small business site, ready to launch fast.
- Up to 5 pages
- Mobile-responsive design
- Basic contact form
- 5-7 business day delivery
$499
Full custom site with the pages and structure most small businesses need.
- Up to 10 pages
- Custom design, not a stock template
- SEO-friendly structure
- Two revision rounds
$499
Full online store setup, built to actually sell.
- Product & category setup
- Payment processing integration
- Shipping and tax configuration
- Priority delivery
Our Billing Process
Our Billing Process
The pricing of each project depends on the level of work, services chosen and the particular requirements of your publication.
We start with a consultation and discussion of your publishing goals, reading your manuscript and discussing your needs. From that discussion, we are able to make a proposed recommendation for services and costs that are specifically tailored to your needs.
A 50% advance payment is needed to start the project. The balance is to be paid when the remaining services are completed and your files are production ready for the publication.
Refund & Cancellation Policy
The experts at Quill Harbor offer consulting services, publishing advice and specific publishing services that are geared towards the individual's project. This policy provides information on the conditions associated with canceling a project and requesting a refund.
Project Cancellation
Clients can terminate a project at any time prior to the initiation of work. In case of cancellation before formatting, editing, cover design or any work related to the production has started, the deposit or payment received will be credited in full. After the project has started, it is considered to be a work in progress and requests for a refund will be considered based on the terms set out below.
Refund Policy
Services are tailored to each client and built to fit the scope of services agreed. Generally, fees for services already performed, such as formatting, editing, cover design or other agreed services, are not refundable since project products are developed specifically for each manuscript and may not be used for other manuscripts.
We provide up to three (3) rounds of revisions as part of our normal process to facilitate collaboration throughout the project. Such changes enable clients to inspect the work, give comments and ask for reasonable changes to be made so that the finished work meets the project requirements as outlined in the agreements.
Our Commitment
Our goal is to offer solutions that publish based on each client's goals and project requirements. We will always ensure that the communication is open, feedback is regular and collaborative decision making so that the recommendations and deliverables are in line with your publishing goals throughout the engagement.
Contact Us
For questions regarding cancellations, refunds, or project status, please contact us at: Quill Harbor