Our Development Approach
A website is often the first impression a reader or customer has of you. From author pages to full business sites, each build is planned around who's visiting and what you want them to do once they're there. We provide clear guidance, practical builds, and ongoing support to help you launch a site that actually works for you.
Website Design
A well-built website ensures your visitors experience your brand the way it's meant to be seen, on any device they use.
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E-commerce Setup
Different platforms exist depending on what you're selling, who's buying, and how you want to manage inventory and orders.
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Website Maintenance
Maintenance means keeping your site secure and current without disrupting what's already working for your visitors.
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Our Billing Process
Our Billing Process
The pricing of each project depends on the level of work, services chosen and the particular requirements of your publication.
We start with a consultation and discussion of your publishing goals, reading your manuscript and discussing your needs. From that discussion, we are able to make a proposed recommendation for services and costs that are specifically tailored to your needs.
A 50% advance payment is needed to start the project. The balance is to be paid when the remaining services are completed and your files are production ready for the publication.
Refund & Cancellation Policy
The experts at Quill Harbor offer consulting services, publishing advice and specific publishing services that are geared towards the individual's project. This policy provides information on the conditions associated with canceling a project and requesting a refund.
Project Cancellation
Clients can terminate a project at any time prior to the initiation of work. In case of cancellation before formatting, editing, cover design or any work related to the production has started, the deposit or payment received will be credited in full. After the project has started, it is considered to be a work in progress and requests for a refund will be considered based on the terms set out below.
Refund Policy
Services are tailored to each client and built to fit the scope of services agreed. Generally, fees for services already performed, such as formatting, editing, cover design or other agreed services, are not refundable since project products are developed specifically for each manuscript and may not be used for other manuscripts.
We provide up to three (3) rounds of revisions as part of our normal process to facilitate collaboration throughout the project. Such changes enable clients to inspect the work, give comments and ask for reasonable changes to be made so that the finished work meets the project requirements as outlined in the agreements.
Our Commitment
Our goal is to offer solutions that publish based on each client's goals and project requirements. We will always ensure that the communication is open, feedback is regular and collaborative decision making so that the recommendations and deliverables are in line with your publishing goals throughout the engagement.
Contact Us
For questions regarding cancellations, refunds, or project status, please contact us at: Quill Harbor